1. Who we are
Qualia Communication is a creative agency founded in 2020 in Goma, Democratic Republic of the Congo, now based in Kinshasa, with a representation in Italy. We are the data controller for all personal data collected through this website.
Contact: contact@qualiacommunication.com
2. What data we collect
We collect the following types of personal data:
- Contact data: Name, email address, phone number, company name when you submit a contact or quote request form.
- Newsletter data: Email address when you subscribe to our newsletter.
- Usage data: Pages visited, time spent, browser type and IP address through analytics tools.
- Cookie data: Preferences and session data. See our Cookie Policy.
3. How we use your data
We use your personal data to:
- Respond to your enquiries and project requests.
- Send you our newsletter if you have subscribed.
- Improve our website and services.
- Comply with legal obligations.
We never sell your data to third parties.
4. Legal basis
We process your data based on: your consent (newsletter, cookies), the performance of a contract (project enquiries), and our legitimate interests (website analytics).
5. Data retention
We retain contact data for up to 3 years after our last interaction. Newsletter data is retained until you unsubscribe. You may request deletion at any time.
6. Your rights (GDPR)
Under the GDPR, you have the right to: access, rectify, delete, restrict or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us at contact@qualiacommunication.com.
7. Cookies
We use cookies to improve your experience. Please see our Cookie Policy for full details.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.
9. Changes to this policy
We may update this policy from time to time. The date at the top of this page indicates when it was last revised.
10. Contact
For any privacy-related questions, contact us at contact@qualiacommunication.com.